About Me

My name is Helen, I sew, weave, crochet and make ceramics under the name Nellie Clementine and this is my Emporium. I live in East London so all orders will be shipped out from here. My place is full of wool & fabric and I have a jolly good time making things, so feel free to browse my little shop online and contact me for commissions!

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A bit about my website:

Delivery – Orders will be shipped next working day unless otherwise stated online. All UK orders will be sent via first class post to be delivered in 2-3 working days, there may be delays at this time. Please contact me through the website if your order has not arrived within a week. You can also contact me for Special delivery quotes.

Returns Policy – Returns will be accepted within 28 days of receipt, where goods are returned in perfect condition. Please notify me via email within 7 days about returning an item / order, and I will give you the return address details.

Payment – You can pay via PayPal and with most major credit cards if you don’t have a PayPal. All prices are in Sterling pounds (£) and are inclusive of UK sales tax (VAT) at the current rate.

Here are my full T&C’s: http://nellieclementine.co.uk/terms-conditions/